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FAQs

Can I create multiple job applications under one account?

Yes! You can easily manage applications for multiple positions and/or company divisions without having to create a separate account for each. A single login will allow you to name and manage multiple applicant profiles. In addition, you can ...


Can I create applications for my non-CDL job openings?

CDLSuite offers you the option to create general employment applications for non-driver staff positions. You will need to create an additional profile and activate it by going to the Manage Billing page. You do not have to choose the ...


Can I find DOT and FCRA Consent Forms on CDLSuite?

Yes! CDLSuite includes all required DOT and FCRA Consent Forms in an electronic format that your drivers can easily complete and sign on any device including a ...


Can I have more than one Application Link per job?

Yes! When you create your Profile, CDLSuite assigns a default Application Link that is specific to your company and profile. It appears as an "Apply Online" button so applicants can easily find it, and can ...


Can I remove questions regarding criminal history from my driver applications?

Yes!  In response to the initiative known as “Ban the Box,” CDLSuite supports trucking companies that are required to remove felony and criminal history questions ...


How can I access CDLSuite from my smartphone?

It’s as easy as logging into CDLSuite from your smartphone. You can process your applications and consent forms using the streamlined mobile site


How can I use the Skills Grid to ask about more specialized work experience?

You have the option of hiding the Skills Grid and replacing it with Custom Questions asking about ...


How do drivers find the application to complete it?

An Application Link is what point applicants to your unique job application. Each Application Link is assigned when you set up your Profile Home Page and is specific ...


How do I change my password?

After logging into your Profile Home Page, choose the "Change Password" button. You will taken to a screen to change/update your old password.


How do I clear my Next-Actions once they are completed?

Once you have completed any Next-Actions, clearing them from the queue is simple. On the Profile Home Page, choose "Show Next-Actions" at the bottom ...


How do I embed the CDLSuite application in my web site?

With the CDLSuite Embed Function, the process takes only minutes to complete. You wil, however, l need administrative access to your website in order to paste the ...


How do I manage the number of email notifications I receive regarding applicants?

You can manage your notifications on your Profile Home Page. Normally you receive an email notification whenever an applicant “Saves” the application, as well as when he/she “Submits” the completed application. In the bottom ...


Is there a way to have different links set up for different recruiters in the same company, or would there have to be separate accounts?

Assigning Users/Permissions on your Profile Home Page, and then setting up Categories will easily accomplish that. The Categories feature allows you to categorize ...


Is there a way to view an applicant's complete work history at a glance?

CDLSuite offers Visual Work History, which allows you to view and assess each applicant’s past experience in a fraction of the time it normally takes. This ...


Should I use the Gap Detection function?

You have to option of activating Gap Detection when you establish your employer profile. Gap Detection allows applicants to enter information and save their application but prevents ...


Why can't I find an applicant's file in the list of applicants?

Typically, an applicant’s file can’t be seen because it has been archived at some point during the hiring process. After clicking on “View Leads/Applicants/Hires” on your Profile Home Page, you will ...


Why would I need a QuickApp?

The typical DOT compliant driver application is 15 to 25 pages long. As a result drivers are often reluctant to tackle the entire application without first talking with a recruiter about the merits of the opportunity and the likelihood of landing ...


Where can I view accident reports for my drivers?

CDLSuite offers the ability to record and track Accident Reports within your drivers’ files. The All Driver’s Accident List can be accessed from your Profile ...


How can I quickly edit a Lead’s information?

CDLSuite gives you the option to quickly editing a Lead file by using Quick View. From your Home page, choose View Leads/Applicants/Hires. Find the name of the Lead and click the red arrow under “


Is there a way to add current employees to the system without manually typing in their info?

CDLSuite offers the option of easily adding existing drivers to the system with the “Import Hires” button on the Hires tab. Add any employees you wish to import to a CSV file. For each file imported you ...


How do I convert a Lead to Applicant status?

A candidate is considered a Lead until he/she has completed a full application. The easiest way to change that status is by using CDLSuite's QuickSend feature. With one click of a button, you can send your Lead ...